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... John M. MelvanView / Print the ... John M. Melvan Record Only
Residential Enviromental Warrant
10152 W. Indiantown Road
Jupiter, FL 33478
Tel: (561) 283-1859 • Fax: (413) 702-8772
Email: jmmelvan@yahoo.com
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Present occupation:
Independent Adjuster/Appraiser/Umpire/Expert Witness

Experience in insurance appraisals:

Estimated number of times that I have served as an Appraiser:12
Percentage of Appraisals representing the Policyholder:
Percentage of Appraisals representing the Insurance Company:80 %
Percentage of Appraisals acting as an Appraiser:
Percentage of Appraisals acting as the Umpire: 1 %

Other relevant information:
Previous experience includes Construction Defect Litigation, Expert Witness
(Indoor Air Quality), Regional Manager Home Improvements, Code
Compliance Manager, Catastrophe Claim File Examiner, Mediation
Representation, Thousands of Property Damage Claims.

Years experience in insurance industry:

Insurance Company:2 Law Firm (Plaintiff):
Public Adjuster: Law Firm (Defense):
Independent Adjuster:12 Other:Expert Witness: 7+ yrs

Educational degrees / certifications:
Beloit University, 1974
National University School of Law, 1986
Purdue University, Construction Principals and Techniques
Certified Umpire/Appraiser, Windstorm Insurance Network
Accredited Claims Adjuster, Florida, Texas
Licensed All Lines Adjuster, Florida, Texas
Engineering Certified Roofing Inspector, Haag Engineering
NFIP Certified, Earthquake Certified
Evaluation & Assessment of Historic Wood Structures, USDA Forest Products
Labs/UWM, Certified Paralegal
EPA/State Certified Asbestos Inspector, EPA/State Certified Lead Risk Assessor
EPA/State Certified Lead Worker/Supervisor
Board Certified Indoor Air Quality Technician & Inspector, Assessment of Energy
Engineers
Certified Indoor Air Quality Technician, Certified Indoor Environmentalist
Primary Nuclear Airlift Force

Paul MiddletonView / Print the Paul Middleton Record Only
Elite Claim Services
1518 Cleveland Street
Hollywood, FL 33020
Tel: (954) 986-8888 • Fax:
Email: pmiddleton@insurance-appraisal.com
Web Site: www.insurance-appraisal.com
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Present occupation:
Umpire/Appraiser/General Adjuster

Experience in insurance appraisals:

Estimated number of times that I have served as an Appraiser:1500
Percentage of Appraisals representing the Policyholder:10 %
Percentage of Appraisals representing the Insurance Company:10 %
Percentage of Appraisals acting as an Appraiser: 20 %
Percentage of Appraisals acting as the Umpire: 80 %

Other relevant information:
Mr. Middleton has been active in the insurance claims field for over 23 years.
Before founding Elite Claim Services, Inc. in 1999, he was employed for 14
years in the insurance industry. Over the last six years, he participated in 1,500
of appraisals consisted of residential, commercial, condominium and business
income losses with disputes involving the amount of loss reaching twenty million
dollars.
Mr. Middleton’s public speaking includes the Indoor Air Quality Association’s
seminar at Florida Atlantic University in March 2006 and March 2007 and
Windstorm Insurance Conference, “Umpire: What makes us tick” in Tampa,
2007.
Through elections, he served as President of the South Florida Claims
Association in 2011, and served as President of the Insurance Appraisal &
Umpire Association in 2010.

Years experience in insurance industry:

Insurance Company:14 Law Firm (Plaintiff):
Public Adjuster: Law Firm (Defense):
Independent Adjuster:15 Other:

Educational degrees / certifications:
B.B.A, Texas A&M University, 1982
National Association of Fire Investigators, C.F.E.I. Designation, 1999
National Association of Fire Investigators, C.F.I. I. Designation, 2009
Advanced Property School-Business Income, 1996
AIC 35, 1995

... John G. MinorView / Print the ... John G. Minor Record Only
Complete General Contractors, In
913 Gulf Breeze Parkway, Suite 5A
Gulf Breeze, FL 32561
Tel: (850) 932-8720 • Fax: (850) 934-6659
Email: john@completecontracting.com
Web Site: http://www.completecontracting.com
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Present occupation:
General Contractor, Construction Consultant, Appraiser, Umpire

Experience in insurance appraisals:

Estimated number of times that I have served as an Appraiser:100
Percentage of Appraisals representing the Policyholder:
Percentage of Appraisals representing the Insurance Company:50 %
Percentage of Appraisals acting as an Appraiser:
Percentage of Appraisals acting as the Umpire:

Other relevant information:
John Minor is a 2nd generation contractor, licensed in 3 states, and a certified
thermographer in building diagnostics. He has been involved in the successful
discharge of many claims as an expert in large loss property claim lawsuits
and disputes over the past fifteen years. His work is throughout the Southeast,
hired both by the plaintiff and defense, for a fair review of the issues at hand.
Mr. Minor has considerable experience in Wind and Flood assignments including
Hurricanes Opal, Bertha, Fran, Ivan, Dennis, Katrina, Gustav and Ike. In
addition, Mr. Minor has worked many large loss fire, builder/manufacturer
liability claims and personal injury lawsuits arising from construction issues.

Educational degrees / certifications:
Florida Certified General Contractor CGC061674
N.C. Unlimited Building Contractor 42065
S.C. General Contractor G113511
N.C. Dept, of Insurance Certified Instructor
University of West Florida: Marketing, 3 years
Xactimate Estimating Software*Expert Training
N.C. Building Code Counsel - Affiant
FLIR ® Infrared Training *Certified Thermographer
Lorman Educational Services *Instructor for courses specializing in Solving
Water Intrusion and Mold Problems; The Proper Restoration of Properties
Damaged by Water and Resulting Mold and Mildew; New Law In Property
Claims.
Windstorm Insurance Network * Instructor 2009 Orlando and Houston - Wind vs Surge
University of Florida - Window/Wall ADR Study 2008-Contributor
Digital Hurricane Symposium -“Creating the Digital Hurricane” - Attendee

... Donald J. MurphyView / Print the ... Donald J. Murphy Record Only
Murphy Insurance Services, Inc.
4003 Belmoor Drive
Palm Harbor, FL 34685
Tel: (954) 205-6067 • Fax: (727) 953-8340
Email: dmurphy861@aol.com
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Present occupation:
Mediator/Appraiser/Expert Witness/Umpire

Experience in insurance appraisals:

Estimated number of times that I have served as an Appraiser:550
Percentage of Appraisals representing the Policyholder:
Percentage of Appraisals representing the Insurance Company:20 %
Percentage of Appraisals acting as an Appraiser:
Percentage of Appraisals acting as the Umpire: 80 %

Other relevant information:
I have 45 years experience in the casualty claim field with the past 20 years
specializing in residential and commercial property loss handling. I have attended
many multi week, daily and hour long classes, seminars and schools covering
everything from coverage interpretation, case law, legal liability, construction,
mold, roofing and other specialized areas etc. I have worked in all
phases of catastrophe handling from adjuster in the field to management of
over 100 adjusters with control of losses exceeding several 100 million dollars.
I have been involved in day to day claims as adjuster, supervisor, manager,
director, appraiser, company mediator and umpire. I have a reputation of being
fair to all parties involved in the appraisal process and do my best to get it
right.

Years experience in insurance industry:

Insurance Company:32 Law Firm (Plaintiff):
Public Adjuster: Law Firm (Defense):
Independent Adjuster:13 Other:

Educational degrees / certifications:
B.S., Barry University, 1994
Attended many varied industry conferences, training classes, technical
schools for residential/commercial and auto physical damage claim adjusting.
Past Property Director for East Coast of Florida for major carrier (will not
umpire for that carrier’s losses)

... Daniel S. NortonView / Print the ... Daniel S. Norton Record Only
DSN Associates, Inc.
270 Via Firenza Way
Davie, FL 33325
Tel: (954) 358-0868 • Fax: (954) 370-4994
Email: dansnorton@bellsouth.net
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Present occupation:
Appraiser/Consultant/Umpire

Experience in insurance appraisals:

Estimated number of times that I have served as an Appraiser:450
Percentage of Appraisals representing the Policyholder:
Percentage of Appraisals representing the Insurance Company:35 %
Percentage of Appraisals acting as an Appraiser:
Percentage of Appraisals acting as the Umpire: 60 %

Years experience in insurance industry:

Insurance Company: Law Firm (Plaintiff):
Public Adjuster: Law Firm (Defense):
Independent Adjuster:6 Other:Consultant, Construction, Environmental: 18 yrs

Educational degrees / certifications:
State of Florida All Lines Insurance Adjuster; ACA, Accredited Claims Adjuster,
CIE- Certified Indoor Environmentalist #00190; CIEC, Certified Indoor
Environmental Consultant #0701083-American IAQ Council; EPA-AHERA
asbestos Management Planner-Environmental Protection Agency; EPAAHERA
Project Designer-Enviromental Protection Agency; 40-Hour HAZMAT/
Health & Safety - OSHA; 8-Hour HAZMAT Supervisor/Management- OSHA

... Robert J. NortonView / Print the ... Robert J. Norton Record Only
General Adjusting Services, Inc.
117 W. Alexander Street, #130
Plant City,, FL 33563
Tel: (813) 757-6450 • Fax: (813) 754-4574
Email: rjnorton@tampabay.rr.com
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Present occupation:
Independent Insurance Adjuster/Appraiser/Umpire

Other relevant information:
Extensive insurance industry experience. Superior negotiation and people skills.
Eight years experience in fire rescue services. Certified for cause and origin
determination, incident command, code enforcement and safety inspections.

Years experience in insurance industry:

Insurance Company:12 Law Firm (Plaintiff):
Public Adjuster: Law Firm (Defense):
Independent Adjuster:9 Other:

Educational degrees / certifications:
B.S., Finance
Chartered Property Casualty Underwriter, CPCU
Associate in Claims, AIC
NFIP Certified
Associate in Management, AIM
Member, CPCU Suncoast Chapter
Member, FACAP, Florida Advisory Committee on Arson Prevention
Member, South Florida Claims Association
Member, West Coast Claims Association
Chairman, Windstorm Insurance Network Claims Committee, 2008

... George L. Ophoff,View / Print the ... George L. Ophoff, Record Only
ICC Group
565 S. Mason Road #105
Katy, TX 77450
Tel: (903) 408-0451 • Fax: (903) 269-1448
Email: george@iccgroup.us
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Present occupation:
Insurance Appraiser/Umpire

Experience in insurance appraisals:

Estimated number of times that I have served as an Appraiser:450
Percentage of Appraisals representing the Policyholder:
Percentage of Appraisals representing the Insurance Company:95 %
Percentage of Appraisals acting as an Appraiser:
Percentage of Appraisals acting as the Umpire: 5 %

Other relevant information:
CEO of Insurance Claims Consultants Group, LLC, a full service adjusting company
specializing in insurance/construction appraisals and mediation services.
We service the entire states of Florida and Texas.
Registered General Adjuster with extensive residential, commercial and condominium
experience. I specialize in insurance/construction damage appraisals
and fire/water cause & origin investigations.
Former General Building Contractor with comprehensive knowledge in both residential
and commercial construction. Forensic Construction Consultant specializing
in damage assessment, construction defects, code requirements, contract
compliance and industry standards.
For further information, I may be contacted at 407-455-4924 in Florida,
903-408-0451 in Texas or via e-mail at george@iccgroup.us

Years experience in insurance industry:

Insurance Company:4 Law Firm (Plaintiff):
Public Adjuster: Law Firm (Defense):
Independent Adjuster:20 Other:Appraiser/Umpire: 5 yrs

Educational degrees / certifications:
J.D., 1987
M.A., Management, 1995
Licensed Adjuster, Florida & Texas

... Donald A. PhillipsView / Print the ... Donald A. Phillips Record Only
Consumer Claims Associates, Inc.
P.O. Box 970701
Coconut Creek, FL 33067
Tel: (954) 255-0006 • Fax: (954) 255-9907
Email: ccadon1@aol.com
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Present occupation:
Public Insurance Adjuster/Appraiser/Umpire

Experience in insurance appraisals:

Estimated number of times that I have served as an Appraiser:150
Percentage of Appraisals representing the Policyholder:
Percentage of Appraisals representing the Insurance Company:40 %
Percentage of Appraisals acting as an Appraiser:
Percentage of Appraisals acting as the Umpire: 50 %

Other relevant information:
31+ years experience in the insurance claims industry. Previously held positions
include regional claims manager for an insurance carrier, equity partner in a
regional independent adjusting firm and currently owner of my own firm.

Years experience in insurance industry:

Insurance Company:7 Law Firm (Plaintiff):
Public Adjuster:9 Law Firm (Defense):
Independent Adjuster:17 Other:

Educational degrees / certifications:
Bachelor of Arts, University of Florida
Past President, Florida Association of Independent Adjusters
Member, Florida Association of Public Insurance Adjusters

... Michael William PlattsView / Print the ... Michael William Platts Record Only
Charles R. Tutwiler & Associates
5401 W. Kennedy Blvd., Suite 757
Tampa, FL 33609
Tel: (813) 287-8090 • Fax: (813) 287-0862
Email: platts@publicadjuster.com
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Present occupation:
Public Insurance Adjuster/Loss Appraiser

Experience in insurance appraisals:

Estimated number of times that I have served as an Appraiser:50
Percentage of Appraisals representing the Policyholder:
Percentage of Appraisals representing the Insurance Company:100 %
Percentage of Appraisals acting as an Appraiser:
Percentage of Appraisals acting as the Umpire:

Years experience in insurance industry:

Insurance Company:6+ Law Firm (Plaintiff):
Public Adjuster:15+ Law Firm (Defense):
Independent Adjuster: Other:General Construction: 3 yrs

Educational degrees / certifications:
A.A., B.A. Management
Large Loss Certified for Wind & Flood
Construction experience
Past workshop panelist, Windstorm Insurance Conference
Allstate Tech-Cor I & II
Participated in claims up to eight figures

... Anthony A. ProffittView / Print the ... Anthony A. Proffitt Record Only
MP & Associates Insurance Adjust
12350 SW 132nd Court, Suite #102
Miami, FL 33186
Tel: (305) 971-2676 • Fax: (305) 971-5274
Email: aproff@bellsouth.net
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Present occupation:
Property Claims Adjuster/Appraiser/Umpire

Experience in insurance appraisals:

Estimated number of times that I have served as an Appraiser:500
Percentage of Appraisals representing the Policyholder:
Percentage of Appraisals representing the Insurance Company:80 %
Percentage of Appraisals acting as an Appraiser:
Percentage of Appraisals acting as the Umpire: 20 %

Other relevant information:
Will render a timely and impartial decision within all guidelines.
Competent and trustworthy.
Observes high standards of conduct.
Has integrity, ability and knowledge of the insurance/construction industry.
Has the ability to render an intelligent decision and articulate the facts.
Commands and relays respect.
Recognizes a responsibility to the public, insured and insurer.
Safeguards the integrity and fairness of the appraisal process.
Can promote an efficient and just process and engages in open dialogue.
Able to maintain the confidentiality of the appraisal process.

Years experience in insurance industry:

Insurance Company:6 Law Firm (Plaintiff):
Public Adjuster:7 Law Firm (Defense):
Independent Adjuster: Other:Law enforcement investigations: 5 yrs.

Educational degrees / certifications:
Cumberland College, Williamsburg, Kentucky
B.S. Allied Health/Movement and Leisure Studies, 12/1993
Florida Licensed Insurance Adjuster
Conflict Resolution Certification
Florida Management Certification
State of Florida Certified Family Services Counselor

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